IT Strategies in the Post-Pandemic Era

The post-pandemic transition will be part of what Closed Loop Lifecycle Planning© believes will be the single greatest transition in our IT industry. Migrating from a device and IT centric model to an end user, services, cloud-based infrastructure is the ultimate definition of transformation. In this post-pandemic world, transformation is overused and perhaps consciously so. Transformation implies a forward looking, planned strategy for the future. However, the post-pandemic “transformation” is more of a modernization from decades old legacy IT strategies. For many businesses in the post pandemic era, legacy is a serious inhibitor to innovation. Legacy applications are prevalent in every industry. In many cases the legacy applications represent a mission critical requirement of the business. Replacing these applications requires significant capital and therefore the replacement is deferred as long as possible. In this book, a new methodology is introduced - Behavior Driven IT. In the post pandemic era, there needs to be a methodology to create a framework to assist IT and the business to understand and internalize the lessons learned. The workforce represents the strength of most organizations and potentially the most challenging to change. Behavior Driven IT is a specific response to end user demand for IT to implement change rapidly based upon solid input. Much of this insight is gained from data analytics. The next generations entering the workforce have not been subtle about their set of expectations of their employers. The technologies, software, services, and hardware are the staples of IT, but the results on innovation must be delivered to the end users to really be relevant. We will spend much time in this book focusing on the changing of behavior as a counter measure for security, cost, and experience.